Privacy Policy
Last updated: 19 December 2025
1. Introduction
Welcome to DocSlot.in ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
- Name, email address, and phone number
- Date of birth, gender, and medical history (if provided)
- Address and location information
- Payment information (processed securely through Cashfree)
2.2 Usage Information
- Device information and IP address
- Browser type and version
- Pages visited and time spent on our platform
- Search queries and booking history
3. How We Use Your Information
- To process and manage your appointments
- To send appointment confirmations, reminders, and updates
- To process payments and manage transactions
- To improve our services and user experience
- To communicate with you about your bookings
- To comply with legal obligations
- To prevent fraud and ensure platform security
4. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With Healthcare Providers: We share necessary information with doctors and clinics to facilitate your appointments
- Payment Processors: We share payment information with Cashfree for transaction processing
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Withdraw consent for data processing
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
DocSlot.in
Email: privacy@docslot.in
Phone: +91 9435758099